Privacy policy

Welcome to our online shop. We take the protection of your privacy very seriously. The following statement is going to explain to you how we handle your data.

You can visit our websites without giving any information about you. Each time you visit a website the webserver automatically saves and documents a so-called server logfile which includes for example the name of the requested file, your IP address, date and time of the visit, transmitted data volume and the requested provider (access data).

This access data is only evaluated to secure a trouble-free operation of the site and improve our offer. This serves to ensure our interests of correct presentation of our range of products that were deemed predominant within a weighing of interests according to article 6 para. 1 S. 1 lit. f DSGVO. All access data is deleted after seven days at the latest after your visit on our website.

Hosting Services by means of a Third-Party Provider
We are using a third-party provider for hosting and design of our website. This serves to ensure our interests of correct presentation of our range of products that were deemed predominant within a weighing of interests according to article 6 para. 1 S. 1 lit. f DSGVO. All data that is collected by the use of this website or by the forms and questionnaires in this online shop is processed on its servers. The processing of this data on other servers is done only within the scope of the cases explained here.

This third-party provider is based in a country within the European Union or European Economic Area.

We collect personal data if you voluntarily transmit them to us when placing an order, are getting in touch with us (e.g. filling out a contact form or sending an email) or opening a customer account. Mandatory fields are marked clearly as such, because this data is necessary for the conclusion of the contract or processing of your contacting or opening a customer account. Without providing the data required in the mandatory fields you cannot conclude the order and/or opening of the account, furthermore you cannot get in touch with us. You can see in each questionnaire form which data is collected. We are using the data you give us in accordance with article 6 para. 1 S. 1 lit b DSGVO to fulfill the contract and process your enquiries. After the contract has been fulfilled completely or after the deletion of your customer account, further use of your data is limited and the data will be deleted after the period of safekeeping in terms of tax law and commercial law has elapsed, unless you explicitly agreed to further use of your data or we reserve the right to further use of the data that is permitted by law and we inform you of in this statement. The deletion of your customer account is possible at any time, you can notify us about wanting to do this either by getting in touch under the contact details below or use the respective function in your customer account.

In order to fulfill the contract according to article 6 para. 1 S. 1 lit. b DSGVO we are transmitting your data to the shipping company that will carry out the delivery as far as this is required for the delivery of the ordered goods. Depending on which payment service provider you are choosing in the order process we are passing on the collected payment data to the credit institute assigned with handling the payment or the service provider we are choosing to handle the payment or the selected payment service. In some cases the selected payment service providers are collecting this data themselves if you have opened an account with them. In this case you need to use your login details to log into your account you have with this payment service provider. Thereby, the data privacy statement of the respective payment service provider will apply.

Data transfer to our shipping service providers
Provided that you have given us your explicit consent during or after the order we are going to pass on your email address and phone number to the selected shipping provider in accordance with article 6 para. 1 S. 1 lit. a DSGVO so that the shipping provider can contact you for the purpose of announcing and coordinating the shipping before the delivery is made.

The consent can be revoked at any time by sending a message to the contact details below or by getting in touch directly with the shipping provider under the addresses mentioned below. After the revocation we will delete all relevant data you have given us provided that you did not consent to further use of your data or we reserve the right to further use of the data that is legal and that we have made you aware of in this privacy statement.

DHL Paket GmbH / Deutsche Post AG
Charles-de-Gaulle-Strasse 20
Postal code / City: 53113 Bonn
Country: Federal Republic of Germany

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Strasse 1
41460 Neuss
Country: Federal Republic of Germany

General Logistics Systems
Germany GmbH & Co. OHG
GLS Germany-Strasse 1 - 7
36286 Neuenstein
Country: Federal Republic of Germany

DPD Deutschland GmbH
Wailandtstrasse 1
63741 Aschaffenburg
Country: Federal Republic of Germany

LVZ Logistik GmbH
Druckereistr. 1
04159 Leipzig
Country: Federal Republic of Germany

GO! Express & Logistics (Deutschland) GmbH
Brühler Strasse 9
53119 Bonn
Country: Federal Republic of Germany

DHL Express Germany GmbH
Heinrich-Brüning-Str. 5
53113 Bonn
Country: Federal Republic of Germany

In order to display our Trusted Shops badge, our collected reviews as well as offering Trusted Shops products for buyers after making a purchase on this website we integrated the Trusted Shops trust badge.

This serves to ensure our interests of an optimum marketing of our range of products that were deemed predominant within a weighing of interests according to article 6 para. 1 S. 1 lit. f DSGVO. The Trustbadge and the associated offered services are an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
When clicking on the Trustbadge the webserver automatically saves a so-called server logfile which includes for example your IP address, date and time of the visit, transmitted data volume and the requested provider (access data) and fetch. This access data is not evaluated and is automatically overwritten seven days after the end of your visit on our pages at the latest.
Further personal data is only transmitted to Trusted Shops if you gave your consent, decided to use Trusted Shops products after finalizing an order or have already registered for the use of Trusted Shops products. In this case the contractual agreement that has been made between you and Trusted Shops applies.

We are using so-called cookies on certain pages to make your visit on our website as enjoyable as possible and to allow you to use certain features to present you suitable products or for the purpose of market research. This serves to ensure our interests of an optimum presentation of our range of products that were deemed predominant within a weighing of interests according to article 6 para. 1 S. 1 lit. f DSGVO. Cookies are small text files that are automatically saved on your end device. Some of the Cookies used by us are deleted after the end of your browser session, meaning when you close your browser (so-called session Cookies). Other Cookies stay on your end device and allow us to recognize you when you next visit our website (persistent Cookies). The duration of the storage is stated in the overview of your Cookie settings in your web browser. You can manage settings in your browser to let you know when Cookies are saved and let you decide about accepting or refusing these Cookies in every single case, furthermore you can decide to refuse acceptance of Cookies in certain cases or generally refuse them. Each browser is different in the way how it manages Cookie settings. This is detailed in the help menu of your browser which tells you how to change your Cookie settings. You can find them under the following links for each browser:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Not consenting to cookies can limit functionality of our website.

Within the scope of the use of Google Analytics (see below) this website also uses the so-called DoubleClick Cookie that allows recognising your browser when visiting other websites. This serves to ensure our interests of an optimum marketing of our range of products that were deemed predominant within a weighing of interests according to article 6 para. 1 S. 1 lit. f DSGVO. The data about your visit on this website is automatically generated by the Cookie and is transmitted to a Google server in the US where it is stored. Due to the activation of IP anonymisation on this website the IP address is shortened before the transmission within member states of the European Union or to other contract members of the agreement in the European Economic Area. The full IP address is transmitted to a Google server in the US only in exceptional cases, and is shortened there afterwards. The anonymous IP address transmitted from your browser for the purpose of Google Analytics is not merged with other Google data.

Google is going to use this information to create reports about website activities and to deliver other services connected to the use of the website. This serves to ensure our interests of an optimum marketing on our website that were deemed predominant within a weighing of interests. Google is also going to transmit this data to third parties provided that this is statutory or if third parties are processing this data on behalf of Google. Once the purpose stops or we are stop using Google DoubleClick the corresponding collected data will be deleted.
Google Double Click is a product by Google LLC. (www.google.com).
Google LLC is based in the US and is certified by the EU-US-Privacy Shield. The currently valid certificate can be viewed here. Thanks to this agreement between the US and the European Commission the latter was able to ensure an appropriate level of data privacy under the Privacy Shield act.

You can deactive the DoubleClick Cookie with this link. On top of that you can get informed about the use of Cookies and adjust settings at the Digital Advertising Alliance. Finally, you can manage settings of your browser so that you are informed about the use of Cookies and can decide in each case if you want to accept them, and you can prevent the acceptance of Cookies in certain cases as well as generally. Functionality of our website can be limited if you do not consent to Cookies.

Use of a Live Chat System
Tawk.to (SMS SIA) On this website technologies of SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050, (www.tawk.to) are used to collect and save anonymous data for the purpose of web analysis and to use our live chat system to answer live support enquiries. From these anonymous data user profiles can be set up under a pseudonym. Cookies can be used to achieve this. Cookies are small text files that stored locally in the cache of your internet browser of the website visit. The Cookies allow recognizing your internet browser. Provided that the collected data is related to an individual the processing of the data will be done according to article 6 para. 1 lit. f DSGVO based on our justified interest in an efficient customer service and the statistic analysis of online behavior of users for the purpose of optimization. The data collected with tawk.to technology are not used without the explicit consent of the person affected to personally identify the visistor of the website and will not be merged with personal data through the carrier of the pseudonym. In order to prevent storage of tawk.to Cookies you can adjust your internet browser so that in the future no Cookies will be stored on your computer or that Cookies that have already been stored will be deleted. However, switching off various Cookies might have the consequence that some features on our internet sites cannot be operated anymore. The collection and storage of data for the purpose of generating a pseudonymous user profile can be revoked for the future at any time. You can simply get in touch with us and send an informal email to the email address stated in our legal notes to notify is of your revocation.

Use of Google (Universal) Analytics for a Web Analysis
In order to analyse the website this website uses Google (Universal) Analytics which is a web analysis service by Google LLC (www.google.com). This serves to keep the justified interest that are deemed to be outweighing within the scope of a weighing of interests for an optimum presentation of our range products according to article 6 para. 1 S. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow an analysis of your usage of the website such as Cookies. Information collected automatically about your usage of this website is generally transmitted to a Google server in the US and stored there. By activating the IP anonymisation on this website the IP address is shortened before transmission within member states of the European Union or other contractual partners of the agreement about the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the US and then shortened there. The anonymous IP address that is transmitted from your browser for the purpose of Google Analytics is generally not merged with other Google data. After the purpose stops or we stop using Google Analytics the collected data relating to this matter will be deleted.

Google LLC is based in the US and is certified by the EU-US-Privacy Shield. The currently valid certificate can be viewed here. Thanks to this agreement between the US and the European Commission the latter was able to ensure an appropriate level of data privacy under the Privacy Shield act.

You can prevent the collection of data created by the Cookie and data collected by your use of the website (including your IP address) by Google as well as prevent the use processing of this data by Google by using the following link downloading and installing the browser plugin: http://tools.google.com/dlpage/gaoptout?hl=de

An alternative to the browser plug you click this link to prevent the collection by Google Analytics on this website in the future. During this process an opt-out Cookie is stored on your end device. If you delete all of your cookies, you need to click this link again.

Google AdWords Remarketing
We are using Google AdWords to advertise our website in Google search results as well as on website of third parties. To achieve this, Google puts in a so-called Remarketing Cookie when visiting our website. This Remarketing Cookie automatically allows for interesting advertisements based on sites you visited previously and by using a pseudonymous CookieID. This serves to keep the justified interest that are deemed to be outweighing within the scope of a weighing of interests for an ideal marketing of our range products according to article 6 para. 1 S. 1 lit. f DSGVO. As soon as the purpose is discontinued and our use of Google AdWords Remarketing stops the data collected within this context will be deleted.

The data is only processed even further if you have agreed to Google connecting your web and app browser history with your Google account and information from your Google account can be used to customise advertisements you can see on the internet. If you are currently logged into your Google account when your are visiting our website, Google will use your data along with Google Analytics data to create and define target group lists for a cross-device Remarketing. That means Google temporarily connects your personal data with Google Analytics data to generate target groups.

Google AdWords Remarketing is a product by Google LLC (www.google.com). Google LLC is based in the US and is certified by the EU-US-Privacy Shield. The currently valid certificate can be viewed here. Thanks to this agreement between the US and the European Commission the latter was able to ensure an appropriate level of data privacy under the Privacy Shield act.

You can deactivate the Remarketing Cookie under this link. Additionally, you can get informed at the Digital Advertising Alliance about the use of Cookies and customize your settings.

AWIN AG
With our webpartner AWIN AG, Eichhornstrasse 3, 10785 Berlin, Germany we are advertising this website in the search results of third-party websites. To do so, a Cookie is automatically stored by this provider or their partners each time our website is visited. The Cookie allows for interesting advertising based on a pseudonomous CookieID and the sites you visited previously. This serves to keep the justified interest that are deemed to be outweighing within the scope of a weighing of interests for an ideal advertising according to article 6 para. 1 S. 1 lit. f DSGVO. If the purpose stops or we stop using AWIN the relevant data will be deleted.

With one of the following link you can deactivate the Retargeting Cookie: https://app.adroll.com/optout/safari

Alternatively you can deactivate the use of Cookies by third parties by opening the deactivation site of the Digital Advertising Alliance.

Use of Social Plugins for Facebook, Google, Twitter by using the “2 click solution”
On our website we are using so-called Social Plugins (“Plugins”) from social networks. In order to increase the protection of your data on our website we have embedded Plugins with a so-called “2 click solution”. This embedding ensures that no connection to the servers of these social networks is established every time you visit our website. Only if you activate the Plugins you browser will establish a direct connection to the servers of these social networks.
The content of each plugin is transmitted directly to your browser and embedded into the site by the respective provider. By embedding the plugins the providers will receive the information that your browser has opened the respective page of our website even if you do not have a profile with the respective provider or are not logged in at the moment. This information (including your IP address) is transmitted from your browser directly to the server of each respective provider (as the case may be into the USA) and stored there. If you interact with the Plugins, such as clicking the “Like” or “Share” button, this information is also transmitted directly to the server of the provider and stored there. This information is also made public by the social network and shown there to your contacts. This serves to keep the justified interest that are deemed to be outweighing within the scope of a weighing of interests for an ideal marketing of our range products according to article 6 para. 1 S. 1 lit. f DSGVO.
The purpose and extent of the collection of data and ist processing and use by the providers as well as a way of contact along with relevant rights and settings for keeping your privacy is available in the privacy statements of the providers:
http://www.facebook.com/policy.php
https://twitter.com/privacy
http://www.google.com/intl/de/+/policy/+1button.html

Provided that you stated your explicit consent to us during or after the order according to article 6 para. 1 S. 1 lit. a DSGVO we are going to use your email address to remind you to leave a review for your order in the rating system we are using.
This consent can be revoked at any time by sending us a message to the contact details mentioned below.

Reminder to leave a review by Trusted Shops
Provided that you have given us your explicit consent during or after your order according to article 6 para. 1 S. 1 lit. a DSGVO we are transmitting your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de) so that they can send you an email reminder to leave a review.

This consent can be revoked at any time by sending us a message to the contact details mentioned below or by contacting Trusted Shops directly.

As the person concerned you have the following rights:

• According to article 15 DSGVO you have the right to disclosure of all of your personal data that we use and process within the scope of the what is covered in this article;
• According to article 16 DSGVO you have the right to demand correction of incorrect or completion of your personal data stored by us;
• According to article 17 DSGVO you have right to demand deletion of your personal data stored by us provided that further processing of the data is not required
  - to exercise the right of freedom of expression and information;
  - to fulfill a legal requirement;
  - for reasons of public interest or
  - to enforce, exercise or defend legal claims;
• According to article 18 DSGVO you have the right to demand limitation of processing your personal data provided that
  - you deny accuracy of the data;
  - the processing is not lawful, however you decline deletion of the data;
  - we do not need the data anymore, however you require them for enforcing, exercising, or defending legal claims or
  - you objected to the processing according to article 21 DSGVO;
• According to article 20 DSGVO you have the right to receive the personal you provided to us in a structured, common and machine-readable format or to demand the transmission thereof to another party responsible;
• According to article 77 DSGVO you have the right to complain to a controlling authority. To do so, you can generally get in touch with the controlling authority at your usual residence or workplace or our place of business.

Use of FINDOLOGIC for Product Discovery

We are making use of the service of FINDOLOGIC GmbH, Jakob-Haringer-Str. 5a, 5020 Salzburg, Austria for the purpose of Product Discovery, particularly search and navigation. FINDOLOGIC GmbH, Jakob-Haringer-Str. 5a, 5020 Salzburg, Austria is a technology company that uses data analysis to try and cater to personal needs and preference. To do so, cookies are used to save information about the user of the website and various data is transmitted to the service provider, in particular this includes the IP address and browser identification of the user as well as associated behavioural data like queries, visited categories, selected filters, products that have been viewed and bought by the website user. This helps us to understand which products our users are interested in most and to optimize the entire shopping experience.


If you have any questions about the collection, processing or use of your personal data, or if you want disclosure, correction, blocking or deletion of data as well as revoking consent previously given or if you want to object a certain use of data, please get in touch with us through our contact details in our legal notice.